Microsoft and its network partner insist they're making progress salvaging users' lost information.

By Paul McDougall
InformationWeek
October 21, 2009 12:46 PM

Microsoft (NSDQ: MSFT) and T-Mobile have released an online tool that the companies say will allow Sidekick mobile device users to recover data lost during a server outage last week.

"Log into the My T-Mobile Web site, where there will be a recovery tool to restore contacts you may have lost during the recent service outage," Microsoft said in a statement Tuesday.
The catch: Microsoft said the tool will only restore data that users had stored as of Oct. 1. And, as for now, only information on personal contacts has been recovered. [Comment...]