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Hackers Not Playing Games With Gaming Sites
Security
Written by Daniel   
Friday, 12 March 2010 18:58


Internet gaming companies can be damaged by cyber attacks in a broader variety of ways than other companies
Cybersecurity is a serious issue for any online business, but for online gaming companies it's doubly so.



Beyond issues of data protection, which are similar for any company that handles customer data, Internet gaming companies can be damaged by cyber attacks in a broader variety of ways than other companies.

Online retailers for example may suffer financially when they get hacked or hit with a denial of service attack, but damage to physical assets is likely to be insulated from online threats.

For operators of online games, however, hackers threaten not only revenue and user trust, but user experience and the intellectual property -- game source code -- upon which the business is built.

The ongoing exploitation of game bugs for fraud and cheating can be compared to altering Amazon.com so that links don't work, pages don't load, and recommendations don't fit users -- the result is a poor user experience that can drive customers away and limit both immediate and future revenue.

It can also raise support costs as frustrated players call to recover stolen game items or to deal with in-game problems.

At the Game Developers Conference on Wednesday afternoon, Patrick Wyatt, COO of En Masse Entertainment, recounted his extensive experience with hackers, cheaters, griefers, and cybercriminals in an effort to help game developers understand that game security can't be an afterthought. Having worked on Warcraft, Diablo, Starcraft, Guild Wars, and Aion, he has seen his share of hacking.

"Hacking games is as easy to do now as it was 20 years ago," Wyatt lamented, pointing to the recently released blockbuster Modern Warfare 2, which is vulnerable to a character speed hack. [More...] [Comments...]

 

 

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