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Written by Daniel
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Saturday, 26 August 2006 08:50 |
Verizon gaffe lets customer details slip
By Joris Evers
Staff Writer, CNET News.com
Published: August 25, 2006, 5:11 PM PDT
Verizon Wireless this week accidentally distributed a file with limited details on more than 5,000 customers outside the company, potentially giving identity thieves a toehold.
The Microsoft Excel spreadsheet file was e-mailed on Monday and includes names, e-mail addresses, cell phone numbers and cell phone models of 5,210 Verizon Wireless customers, going by a copy of the file obtained by CNET News.com. All of the customers have Motorola Razr phones, according to the spreadsheet.
The spreadsheet was inadvertently sent to about 1,800 people, all Verizon Wireless subscribers, according to a follow-up e-mail apologizing for the gaffe that the mobile carrier sent on Thursday. The Excel file was attached to an ad for a Bluetooth wireless headset, instead of the electronic order form that was supposed to be sent.
"Verizon Wireless takes the security, confidentiality and integrity of your personal information very seriously, and we deeply regret this error," the company said in the Thursday e-mail. It said that it has already implemented additional quality control procedures and process improvements to prevent a re-occurrence..... Read more....
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