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eBay fuels fires of resentment with new PayPal-only policy
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Written by Daniel   
Tuesday, 23 September 2008 12:59
eBay fuels fires of resentment with new PayPal-only policy

By David Chartier | Published: September 23, 2008 - 12:51PM CT

Somewhere along the way, eBay seems to have fallen under the impression that gasoline is a great flame retardant. As if a slew of negative policy changes and a failed acquisition weren't causing the company enough problems, eBay has announced that, come next month, PayPal will not only be the preferred method of payment in the US, it will be virtually the only method, period.

Announced in a seemingly innocuous FAQ update (hat tip: The Inquirer), eBay will no longer allow checks and money orders as payment methods across its site beginning in "late October 2008." Except for a few specific items like cars, real estate, industrial equipment, and "mature audience" goods, eBay will only allow PayPal, ProPay, and payment upon pickup as compensation methods.

"We're making this change to better meet buyer expectations for a consistent, more secure checkout experience on eBay," another portion of the FAQ update says. "This should increase buyer confidence in shopping on eBay, which should result in more buyers and increased sales for sellers. The change will directly benefit sellers by making payments faster and more reliable, enabling sellers to ship more quickly and increase buyer satisfaction."

eBay is also wearing its new "What, me compete?" policy on its sleeve, as alternative payment methods like Google Checkout and Checkout by Amazon are deemed to "compete with eBay on a number of levels, so we are not going to allow them on eBay." The company also states that more alternative electronic payment providers will be added in coming months, with ProPay cited as a good faith example. Direct credit card payments to vendors with a merchant account are still allowed, as well.  [ARS Technica...] [Comments...]
 
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