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Comcast fined $12k for being too slow
Written by Danrok   
Thursday, 08 February 2007 10:48

Next time answer the phone sooner!

Comcast in Montgomery County, MD, was fined $12,281.84 for not answering the phone quick enough.  This was for a slow response during September through to November 2006.  The county is trying to make a stand in getting providers to conform to certain standards of service.

We could argue, however, that the fine was puny compared to the depth of Comcast's pockets.

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