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Microsoft customers melting down over Daylight Saving patches
Written by Samuknow   
Thursday, 08 March 2007 19:49

Posted by Mary Jo Foley


Thousands of Microsoft customers are running into problems understanding and applying the myriad Microsoft Daylight Saving Time (DST) patches required in order to keep their Windows, Exchange Server and other systems up-to-date when DST takes effect on March 11.

Microsoft's online DST chat room — which Microsoft is currently keeping open from 6 a.m. PST to 9 p.m. PST to handle customers' questions — is full of customers who can't get their DST patches to work. Microsoft support phone lines are jammed with users with DST problems.

"The workstation patches are easy, the stand alone Outlook tool is no big deal. If you're running Exchange and you try to run the Exchange update tool 930879, good luck. It's a crap shot," said Microsoft customer Paul Marsh. More at ZDNet

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