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FCC Member Barks Back at Verizon, Calls Carrier's Response to High ETFs "Troubling"
Tech Business
Written by Daniel   
Monday, 28 December 2009 17:41

From Daily Tech

U.S. Federal Communications Commission member Mignon Clyburn has written a response to Verizon essentially calling it a liar about its mobile internet fines and saying that its response about early termination fees being used for advertising and other purposes was "troubling"  (Source: Radio Facts)

For all the flak that AT&T has been getting lately, this time it's Verizon that's at the center of a growing controversy.  Verizon recently doubled its early termination fees from $175 to a hulking $350 on "advanced devices" (smartphones).  While it does prorate the fine, as other carriers do, this is the highest ETF of any major U.S. carrier (most charge between $150 and $200).  In other words, feel free to join the nation's largest wireless network -- but don't leave it, or you'll be sorry.

It wasn't just customers that were offended by this new policy.  The U.S. Federal Communications Commission launched an inquiry into why the carrier had bumped its ETFs.  The FCC was probably tired of hearing consumer complaints -- according to the Government Accountability Office, since 2004 ETFs have been a leading source of complaints to the FCC about cell phones.   [More...] [Comments...]


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